I believe in bloggers helping other bloggers. I also believe in honesty and telling my readers the truth. That's why I think it's important to share my feelings about Passionfruit and tell you exactly why I will no longer sponsor bloggers who utilize the service.
When I first started offering sponsorships (the first time) back in 2013, I went with Passionfruit. Everyone was using it, the customer service was great, and they only took a small percentage of your income. It was by far the best service available for managing sponsorships. Then, something changed.
The customer service became AWFUL. E-mails and tweets that were once answered within a few hours stopped being answered for MONTHS. Refunds that were owed were not given and errors on the site became more frequent. Twitter seemed full of other bloggers attempting to get their questions answered and frustration when those questions were not even acknowledged.
This is why I have made the decision to no longer support Passionfruit. From now on, I will only sponsor blogs that use some sort of alternative such as Adproval or PayPal. I recognize that this unfortunately harms the blogger, but I refuse to give my money to a service that does not hold up their end of the deal. Too many bloggers, including myself, have been cheated, and I refuse to support that business model.
If you are looking for an alternative, I would HIGHLY suggest Adproval. Although the "new" Adproval is still getting some kinks worked out, the customer service is unbelievable. I have never gone more than a few days without my question getting answered or my problem being resolved. Matthew, the owner, is open to feedback related to improving the website, and is always willing to offer insight into why things operate the way they do (which is usually to protect us as bloggers).
Adproval also offers a great program that connects you with business such as Three Avocados and Loxa Beauty. It is a great way to collaborate with other businesses while also growing your blog (and getting free samples)! I cannot say enough good things about Adproval.
Have questions about my decision or switching to Adproval? I'd love to chat more!
I was not compensated in any way for this post. All opinions are honest and my own.